Terms and Conditions

Accepting these terms

These terms govern your use of MrThrills Casino and our mobile casino. By registering or using our services, you confirm that you understand and accept them, together with our published privacy, bonus and responsible gambling policies. If you do not agree, you must not register or continue using your account.

We may amend these terms at any time. Updated terms take effect when posted, and continued use means that you accept the changes. You are responsible for reviewing the current version regularly. If translated versions differ, the English version takes priority.

MrThrills Casino is owned and operated by Mr Gamble N.V., registered at Bon Bini Business Center, Willemstad, Curaçao, under Curaçao gaming permit OGL/2024/1129/0928.

Eligibility and lawful play

You must be 18 or the legal age in your jurisdiction, whichever is greater. You may play only when local law permits it, for your own personal recreation and on your own behalf. We may request proof of identity and age at any time. If you do not provide it, or if we suspect that you are underage, we may restrict, suspend or close your account. Play by an ineligible person is void, including any winnings.

You are responsible for checking whether online gambling is lawful where you live. We do not accept players residing in Afghanistan, Cuba, Curaçao, Iran, Iraq, Israel, North Korea, Serbia, Sudan, Syria, the United States of America or Yemen. The restriction applies to fiat currencies and cryptocurrencies.

Your account

You must give us current, complete and accurate registration information, including a valid email address, and tell us promptly if it changes. You may have only one account using your own correct name. Multiple accounts connected with the same residence, internet address or device may be blocked or closed, with bets, deposits, winnings and bonuses cancelled or reclaimed.

Keep your account number and password confidential. Activity completed with the correct account details is treated as valid, and you must tell us immediately about unauthorised use or another security breach.

You may ask customer support to close your account. Any remaining balance is returned after amounts owed and operational payment-processing fees are deducted. You remain responsible for account activity until we complete the closure.

An account inactive for 12 consecutive months is treated as dormant and may incur a monthly maintenance fee of EUR 5, or the currency equivalent, while a positive balance remains. The fee stops when the account becomes active or the balance reaches zero.

Payments and verification

You may use only payment methods that belong to you. The name on a card or payment account must match your registered name. Third-party payment methods are prohibited. You must be the lawful owner of deposited funds, must not use money derived from illegal activity, and must not reverse or deny payments you owe.

We may carry out KYC checks and request identity, address or payment documents, including additional documents where needed. Withdrawals can be held while verification is completed. Deposits must be wagered once before withdrawal. Available methods, limits, minimum amounts and estimated processing times are shown during the relevant payment process.

You are responsible for taxes or levies on winnings. Funds in your account do not earn interest, and we do not provide currency exchange services or loans for gaming.

Games and fair use

You are responsible for understanding the rules of each game. Some games may be unavailable in certain regions because of provider policies. You must not bypass provider restrictions.

Collusion, fraud, manipulation, unlawful activity, automated tools and technical methods intended to gain an improper advantage are prohibited. We may void affected bets, cancel bonuses or winnings, restrict access, close accounts and report suspected unlawful activity where appropriate.

We may reject or limit bets. You cannot wager more than your available balance. If a bet or payment is confirmed in error, we may cancel affected bets and restore the earlier account position, or recalculate them using the correct terms.

Suspension and termination

We may refuse registration or suspend, exclude or close an account. This may include cases involving a breach of these terms, improper use, suspected fraudulent payment or a decision to discontinue services. Contested funds may be withheld while the matter is addressed. On termination, a remaining balance is returned within a reasonable time, subject to deductions for amounts owed and any other rights available to us under these terms.

Service availability and liability

You use our services at your own discretion and risk. Gambling can result in financial loss. Our services and games are provided as available, without a guarantee that they will be uninterrupted, error-free or suitable for a particular purpose. We are not responsible for equipment or software failures, interrupted connections or other technical issues outside the operation of confirmed bets. Following a system or communication failure, we may void unconfirmed bets.

Any claim connected with these terms or our services must be filed within six months from the date on which the relevant grounds arose. If one provision is found invalid or unenforceable, the remaining provisions continue to apply.