Privacy Policy

Our privacy commitment

We respect your right to privacy and process personal data in line with data protection laws. We collect information for specific and lawful purposes connected with safe use of our casino services and the requirements that apply to them.

When you register, you accept that we encrypt, store and process the information you enter, system information and details of your activity. Registration information must be current, complete and accurate. It may include the personal details needed to open and manage your account, confirm your identity and support payments.

How we use your information

We use personal data to apply our terms and the terms of suppliers or third parties acting on our behalf. We also use it for promotional activity and to meet laws and regulations concerned with anti-money laundering and combating the financing of terrorism.

Account and activity information may also be used when we verify identity, age, address, ownership of a payment method or the lawful origin of funds. We may request supporting documents where verification is required. Providing false or incomplete information can affect account access and payments.

If we find or suspect illegal activity, we may disclose relevant personal details to third parties, including law enforcement agencies. We may also use the contact information held on your account to communicate with you about a dispute, verification or other account matter.

Security and confidentiality

We take the security and privacy of your information seriously. Data is stored securely and is not disclosed to an irrelevant third party without your consent. Our employees must keep your information strictly confidential, and that duty continues after they leave our company.

We do not keep personal data longer than is necessary for the purpose for which it is held. We do not transfer it to unrelated third parties or other jurisdictions. These controls support the confidentiality of the information used to provide and administer your account.

You are also responsible for protecting your account number and password. Do not share them with anyone. Tell customer support immediately if you become aware of unauthorised account access or another security breach.

Your information rights

You may contact us at any time to obtain a copy of your information. You may also ask for parts of your personal information to be corrected or erased. We will handle the request in connection with the information held for your account and the lawful requirements that apply to its processing.

To make a request, use our 24/7 live chat or email [email protected]. Give us enough information to identify the account and understand what you want us to review. We may need to confirm that the request comes from the account holder before acting on it.

Promotional communications

You may opt out of promotional emails at any time through your account settings or by contacting customer support. Even after you opt out, we may still send messages containing important information about your account. If you self-exclude for responsible gambling reasons, we will remove your account from marketing and promotional mailing lists and take reasonable steps to stop promotional material during the exclusion period.

Cookies

We use browser cookies to record preferences and activity, optimise our services, display preferred content and support the operation of certain games or game sessions. Cookies may last until a set expiry date or expire when your session ends. Our cookies do not contain personal information.